Careers in the spotlight

Careers in the spotlight




What is your current official job title? 

Duty manager at an Airport.

How long have you worked for the company you are currently with?

13 years.

Tell us about a typical day in your job?

I work 12-hour shifts – days & nights. No 2 days are the same, but I spend approx. 60% of my time in the office, 30% on the shop floor and 10% in meetings. It’s very diverse.

What do you enjoy most about your role?

The diversity of the role & the fact you never know what is going to happen & you have to react to it when it does. I’ve worked with royalty, VIP’s and rock stars flying to Glastonbury, so that can be quite exciting.

Have you always worked in this type of position?

I have worked in resorts in France after I left college. Since then I have always been involved in operational roles.

What is the most challenging part of your job?

People management can be difficult sometimes, but we have good support from HR teams and I do work with a great team.

Any funny situations, experiences or strange requests you have had in work?

It never fails to surprise me the costumes that some stag & hen groups travel in – mankinis, adult baby grows and male air hostesses are quite a site at 5am!

What advice do you have for someone looking to start a career in your profession?

Get as much work experience as you can – most people start with a shop floor job either in check-in, security or the retail & catering companies. Once you have your foot in the door, if you are able to prove yourself, there are lots of opportunities to move up within the airport.

If you had your time again, would you do the job you are doing or would you be doing something totally different?

I love my job, but I wish that I had studied to be either a pilot or air traffic controller, maybe in the RAF.


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